Posts

Showing posts with the label online and offline survey application

Essentials of Customer Satisfaction Surveys in branding.

Image
We all know in every business, customer satisfaction is very important. That is why every business focuses on satisfying its customers. One disappointed customer can destroy a company’s reputation, even though they have 1,000 customers who are totally happy with their service. But the impact of a disappointed customer is consistently far more noteworthy than the recommendation of a satisfied customer. So come let’s understand first what is Customer Satisfaction? In simple terms, Customer satisfaction means knowing if a customer is happy with your brand or not. In other words, it can be defined as a measurement that determines how happy customers are with a company's products or services. Importance of Customer Satisfaction Surveys: Customer satisfaction effective survey solutions can help you in knowing customers' opinions. It is considered a versatile solution because of its applicability that allows you to ask customers a variety of questions. These surveys can help you ident

How much are your Disengaged Employees costing you? - CViewSurvey

Image
As per a recent Poll of Gallup — “The disengaged employees costs companies between $450-$550 billion a year and have 23 percent probability of turnover within 12 months.” Across all industries and sectors, disengaged employees can be a reason for negative impact at the workplace causing an office to become toxic, companies to lose their competitive edge, or even startups to fail. Disengaged employees are actually sleepwalking through their day by putting in time but not energy or passion. But there may be some questions in your mind like Why do disengaged employees matter so much, especially if they’re on the job every day? Are they accomplishing their tasks correctly at the workplace? So how can employee experience and engagement really cost the company money? Did you know, as per one recent survey , increasing a company’s engagement by just 10% can increase its profits by $2,400 per employee per year? Also, highly engaged employees are 87% less likely to leave an organization than t

Market Solutions for creating Online and Offline Survey

Image
I magine you own a furniture shop. And you want to expand it and establish a branch in every big city. What do you need for it?   Growth ...  You need to know what new designs are in trend in the market, which kind of wood catches the eye of the people and other such details. Whom do you turn into for the suggestions? Your friends? Partner? Well, who knows better about what your customers want? Now you can’t go to your every customer and ask about their opinion for obvious reasons. So, to help you gather the meaningful information you want without the hustle, survey, and  c ustomer satisfaction survey come in handy. And that is why survey applications are the magic bullet for collecting data from your customers. CViewSurvey works the same. Let me first brief you about CViewSurvey. CViewSurvey CViewSurvey is a mobile based survey application that enables users to create customized surveys and evaluate real-time customer experience on their mobiles and tablets anytime, anywhere