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What Are Mobile Survey Apps? Why Do Businesses Need Them?

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Survey apps assist in optimizing the process of data collection for any business. All businesses today are gradually shifting towards data eccentricity. In the past times, businesses were conducting surveys which were not only difficult to understand but also a tedious job.  Business owners used to collect their customer or employee data mostly on papers, visitors book or orally depending on word of mouth. These conventional methods were not enough to collect data that would help them take fruitful decisions.  Today, companies from all domains and sizes are using online surveys tools and applications because of their heightened demand and utility. In comparison to manual surveys, these mobile app survey or online survey and feedback application are much more practical and require fewer resources to be invested in them. Understanding Mobile Survey Apps First thing first, mobile surveys apps are survey platforms that help companies in designing several surveys such as customer satisfact

How to Improve Survey Response Rate?

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For any market survey, customer satisfaction survey or product feedback survey etc. to be successful and worth the time and resources spent, it is of utmost importance that the survey gets maximum responses.  Surveys and feedback forms are considered to be among the top methods of data collection. Survey Response rate explains the number of people who have responded to your survey divided by the number of people who you had sent the survey form. It is a metric that measures how trustworthy your data can be, the more the number of people completing the survey, the more powerful your response rate percentage becomes. Getting people to fill your survey or feedback form can be quiet a tedious task. Roughly 200 responses are required to get a fair amount of data needed to support your survey, and 100 responses even if you need marginally acceptable information to back your survey claims. From identifying the purpose of your survey and what you want to cover in it, till designing the questi

Why to Use NPS Survey and its Benefits for the Company?

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NPS ® Survey   A standard inquiry on NPS ® is "On a scale from 0 to 10, how probably are you to suggest this item/organization to a companion or colleague?" , but when you're the one doing the asking, you need to get greatest benefit out of the study. To develop your business, you need satisfied Customers and Promoters who talk about you excitedly and send references your direction—and the manner in which you measure your advertisers is by checking the number of individuals scored you 9 and 10 out of a NPS overview.     Let’s start with a short introduction about NPS >>>>>     What is NPS ® ??   NPS ® or Net Promoter Score is a metric used in client experience programs. NPS gauges the loyalty and dependability of customers to a company.  It is the metric ranging from -100 to 100 that quantifies the willingness of customers to recommend a company’s products or services to others. As a business index, NPS helps companies of all s

6 Reasons to Create a Client Satisfaction Survey

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  We all know in every type of business; customer satisfaction is very important. This is why every businesses and clients focused on giving satisfying services and products to customers. A disappointed customer can destroy a company’s reputation, even though they have 1,000 customers who are totally happy with our service. The impact of a disappointed customer is consistently far more noteworthy than the recommendation of a satisfied customer. So how would we be able to deal with prevent or ease this sort of circumstance? The five reasons that we will clarify below why any company should complete client satisfaction survey of this type. 1.       To Know the Level of Customer Satisfaction It is important to realize how satisfied our clients with our services and the consideration they get. As important as acquiring this data is to act accordingly. One of the most usually used key markers to decide the level of customer satisfaction is the NPS Survey (Net Promoter Score) whic