Real Time Data Supported with Cview Survey

  Every business runs to satisfy their customers' needs. And customer feedback plays an important role in every successful business. Every business looks towards satisfying their customers to gain customers’ loyalty. Service is the most crucial factor in hotels and restaurants because customers pay for the service and they expect the best.  Who does not love to go to hotels and restaurants? Of course everyone. So come let’s discuss more about customer feedback and its significance in restaurants.    Customer Feedback is the information that we receive from the customers about their satisfaction or dissatisfaction regarding a product or a service. It is basically their own opinion about the product, services and the experience they had with the business. Customer Satisfaction feedback plays a vital role in the development of any Industry. A satisfied customer is a happy customer capable of turning into your Hotel or Restaurant’s branding ambassador. Significance

C ustomer Experience is an important and integral part of every business. A positive customer experience is crucial to define your success and a negative customer experience helps in improvisation. A happy customer will help in promoting your business through word-of-mouth marketing. Thus, if you really want to build a loyal customer base for your business, then you should focus on customer experience and customer feedback application . Let's understand first, what is customer experience. What is Customer Experience? According to Annette Franz, founder, and CEO of CX Journey : The customer experience (also known as CX) is defined by the interactions and experiences your customer has with your business throughout the entire customer journey, from the first contact to becoming a happy and loyal customer. In simpler words, Customer Experience is nothing but “the way a customer interacts with the organization”. On the basis of their interactions at different stages, a customer builds

Surveys are absolutely perfect for gaining awareness about your audience’s interests, preferences, likes, dislikes, etc. And that’s incredibly important! Surveys ultimately enable you to raise the collective interest of your customers in your brand and attract a larger portion of your target demographic. Let’s take an example: a salesperson with just a handful of customers can also build a close relationship and gain a sensible understanding of their preferences, likes, and dislikes with his behavior and communication. Same as for the organizations with a lot of customers, a powerful way to establish this understanding at scales is through the inquiries and insights collected through the surveys. Surveying customers is a great way to acquire new customers and maintain the existing ones. Let’s see how a  Customer satisfaction survey  can help you in increasing your conversions/sales: 1. Helps in Building Awareness of your Products and Services  Surveys are a great means of da

I magine you own a furniture shop. And you want to expand it and establish a branch in every big city. What do you need for it?   Growth ...  You need to know what new designs are in trend in the market, which kind of wood catches the eye of the people and other such details. Whom do you turn into for the suggestions? Your friends? Partner? Well, who knows better about what your customers want? Now you can’t go to your every customer and ask about their opinion for obvious reasons. So, to help you gather the meaningful information you want without the hustle, survey, and  c ustomer satisfaction survey come in handy. And that is why survey applications are the magic bullet for collecting data from your customers. CViewSurvey works the same. Let me first brief you about CViewSurvey. CViewSurvey CViewSurvey is a mobile based survey application that enables users to create customized surveys and evaluate real-time customer experience on their mobiles and tablets anytime, anywhere