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Showing posts with the label employee survey

Simple Steps to make Surveys more Interesting - CViewSurvey

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Surveys are a smart and successful approach for collecting data anytime, anywhere.  Surveys   are very time and cost-efficient whether used for healthcare, education, market research, customer feedback, in IT industries, hotel & restaurants, or retail & manufacturing sectors. To collect the best data possible, it becomes important to make our surveys more engaging. You can expect loads of responses to your surveys only if they are interesting and customer-centric. Here we’ll discuss the best tips to make your surveys more interesting and increase the response rate. Let’s start >>> 1. Define the Purpose of your Surveys The first step in creating a survey is pointing out your survey goals. The purpose of creating the survey should match your goals and objectives. Also, you need to identify the right audience for your survey and your targets after the completion of the survey. 2. Use User-Friendly Language One of the most important things to keep in mind while creating a

Why Use of Mobile Survey Apps Increasing in the Healthcare Industry??

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Mobile Applications have become commonplace in the health care sector, leading to rapid growth in the development of medical software applications. Mobile apps for smartphones & tablets are changing the way doctors and their patients approach to medicine and health issues. Numerous apps are now available and have proven very useful in facilitating: ·         Time Management & Information ·         Real-Time Information Gathering ·         Patient Feedbacks & Reviews ·         Decision Making ·         Maintenance of Health Records ·         Consultations & Communications ·         Medical Education and Training According to a recent survey, “the usage of health apps has increased by 37% since the COVID-19 pandemic began.”   Why Hospital Surveys Important? A   Health Survey is a set of elaborate questionnaires for different segments of the population. Conducting patient satisfaction surveys will allow healthcare providers to learn if they are

How to Improve Survey Response Rate?

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For any market survey, customer satisfaction survey or product feedback survey etc. to be successful and worth the time and resources spent, it is of utmost importance that the survey gets maximum responses.  Surveys and feedback forms are considered to be among the top methods of data collection. Survey Response rate explains the number of people who have responded to your survey divided by the number of people who you had sent the survey form. It is a metric that measures how trustworthy your data can be, the more the number of people completing the survey, the more powerful your response rate percentage becomes. Getting people to fill your survey or feedback form can be quiet a tedious task. Roughly 200 responses are required to get a fair amount of data needed to support your survey, and 100 responses even if you need marginally acceptable information to back your survey claims. From identifying the purpose of your survey and what you want to cover in it, till designing the questi

Types of Customer Satisfaction Surveys for Deep Insights

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How to know what your customers think about your company or product or services? How sure are you that your customers are getting what they want from you? What marketing strategies are giving you the maximum rewards? You can get a sure shot answer to all these important questions by using a simple customer satisfaction survey for better and deeper insights. Receiving feedback from customers is essential to keep up with the ever increasing customer driven market. It gives a business the desired growth and competitive edge. Getting effective feedback from the customers on what they like or dislike helps you deliver the solutions they want from you. Customer satisfaction surveys are general feedback surveys that help you understand your customer’s sentiments related to all your products and services. Collect responses are then analyzed and acted upon for deeper understanding and planning. There are different types of customer satisfaction surveys such as NPS (Net Promoter Score), CSAT (Cu

Why to Use NPS Survey and its Benefits for the Company?

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NPS ® Survey   A standard inquiry on NPS ® is "On a scale from 0 to 10, how probably are you to suggest this item/organization to a companion or colleague?" , but when you're the one doing the asking, you need to get greatest benefit out of the study. To develop your business, you need satisfied Customers and Promoters who talk about you excitedly and send references your direction—and the manner in which you measure your advertisers is by checking the number of individuals scored you 9 and 10 out of a NPS overview.     Let’s start with a short introduction about NPS >>>>>     What is NPS ® ??   NPS ® or Net Promoter Score is a metric used in client experience programs. NPS gauges the loyalty and dependability of customers to a company.  It is the metric ranging from -100 to 100 that quantifies the willingness of customers to recommend a company’s products or services to others. As a business index, NPS helps companies of all s