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Showing posts from December, 2020

5 Ways to Get Customer Surveys Working for Your Hotel & Restaurant

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  Just like any other business even restaurants are facing digital change. With the growing number of people using maps and reviews to make dining choices, building an online reputation has become vital for every restaurant. What works best than surveys to build your loyal customers and maintain a social reputation. Customer service survey , hotel survey, and restaurant surveys are the kind of surveys that help you achieve your online and offline business goals. Today we will learn 5 ways to get customer surveys working for your hotels better tomorrow.   DEEP INSIGHTS: Though online reviews provided feedback, survey questions can make you gather more information about your customer preferences. With the survey, you can customize questions and ask your specific targeted customers which in turn gives you accurate insights about a specific thing and even the overall working of your restaurant.     HELPS TO FOCUS ON PRIORITIES: With the customer service survey, you can desi

Know Why Event Survey is Important?

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  Event surveys put together in simple words are The tools used by businesses, non-profit associations, and other establishments to capture valuable feedback during, before, and even after an event. There are three types of event surveys, as mentioned earlier. In this article, we will discuss the importance of eventsurveys .   POST EVENT SURVEYS: Post-event surveys are the surveys that are conducted after the event to comprehend the experience of customers/attendees.   The post-event surveys are for the entities wanting to acknowledge the event from the perspective of attendees, speakers, volunteers, and other crew members.   With these post-event surveys, you can understand, analyze, and work on how you can improve your future event or what you should repeat to satisfy the attendees.     CView event survey can assist you to gauge the overall success of the event and provide valuable data about everything right from the food, speakers, location, etc. Which leaves or