WHY PARENT SATISFACTION IS IMPORTANT?



A happy parents are the one who not only cognize the expected obligation of relation but it has also gone beyond the exceeding expectations. And when you do that, they pay you off respect.

Private schooling is another way of doing business. They must keep their customers happy in order to do business. I hereby refer happiness as parent satisfaction. When parents make a decision of admission of their child in school they expect them for return. School marketers spend a great deal of time, money and energy on marketing approaches and tools. Yet the best marketing for a school is word-of-mouth and the best school marketers are these parents, who if been satisfied will market you the best and at their own risk. According to a survey, we can classify parents satisfaction in 4 categories-

1.     1. Consistency - between grades, divisions and teachers. Parents are exquisitely sensitive to language classes, for example, that either under or over-prepare students for the next year.

2.      2. Evidence  -  departed in old days when parents simply trusted that a school would serve their child well across the years till they attend the school whereas today's parents are time-savvy and crave for evidence that the school functions are well across these dimensions: Academics, personality development and extra curricular activities.

3.     3. Responsiveness - Independent schools are increasingly expensive places to buy education, and as such, are subject to some of the same expectations for responsiveness to customers issues for example- likes /dislikes, environment, growth etc.  Smart heads of school understand that parents are just as important as students - even more so from a business perspective they strategies the planning of school administration.

4.      4.Trust - Things go wrong in schools; after all, they are institutions made up of humans with all the variety and failings thereof. When there is a glitch, or worse, parents want the whole truth and want the best happening to them. This will create trust among them and help to increase the creditability of school.

It is important for every school to know how much their customers are been satisfied. To measure parents satisfaction, Survey methodology is used to develop a specific survey tool that can assess parent satisfaction.

 CViewSurvey is a SaaS-based Web & Mobile application that provides digital transformation to traditional paper surveys and feedback for customer, field & market research that helps you evaluate your customer's loyalty.

With our unique C.A.A.G. Collect, Analysis, Act & Grow approach; business & industry’s can create customized surveys on web, publish on app to collect unlimited response & review AI backed real-time data analytics on mobile & tablets anytime, anywhere. Data collected when offline is securely stored in the device, which syncs to the cloud server when connected to any network.

CViewSurvey app’s Education Survey permits you to gather feedback and opinions from students, parents, and educators. The real time data provided along with reports helps the individual as well as the Institute make informed decisions and grab improvement opportunities, to always stay on the path of growth.

 These survey’s help you understand your customer and elevate their experience. Our surveys can help you create a customer centric culture and turn your customers into your brand ambassadors. 95% of parents believe that their children is receiving quality education , lets make it 100% by knowing where we lack using surveys.

Visit: www.cviewsurvey.com

 


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