Real Time Data Supported with Cview Survey

Employee satisfaction Employees are the ones who contribute effectively towards the successful functioning of an organization. They are our most important customers because they can provide crucial insights into the overall customer experience but most companies often neglect them and they view them a non-profitable asset of the business. It is important to appreciate and motivate them to make the work more effective but sometimes, the employers may not appreciate them which discourage them and questions their capabilities. Lack of appreciation is one of the biggest reasons for employee dissatisfaction. Employees may feel unappreciated because of being underpaid, not being promoted or lack of growth opportunities. Appreciation can be monitory or non monitory. Unsatisfied employees can make the workplace toxic where as the satisfied employee may create a happy place which leads to more growth. So, employees could be visualized as strength of business and should be hold tight. In a surve

  Every business runs to satisfy their customers' needs. And customer feedback plays an important role in every successful business. Every business looks towards satisfying their customers to gain customers’ loyalty. Service is the most crucial factor in hotels and restaurants because customers pay for the service and they expect the best.  Who does not love to go to hotels and restaurants? Of course everyone. So come let’s discuss more about customer feedback and its significance in restaurants.    Customer Feedback is the information that we receive from the customers about their satisfaction or dissatisfaction regarding a product or a service. It is basically their own opinion about the product, services and the experience they had with the business. Customer Satisfaction feedback plays a vital role in the development of any Industry. A satisfied customer is a happy customer capable of turning into your Hotel or Restaurant’s branding ambassador. Significance

  A happy and satisfied employee will always go the extra mile to contribute to the growth of your business. But Nowadays companies are facing the challenge of employee turnover due to the communication gap between employers and employees. There may be many reasons for employee turnover. But it needs to be reduced because high turnover may affect the profitability of the organization. That is why employee feedback surveys are important for reviewing the performance of the employees. What is Employee Feedback? Employee feedback is defined as a process of giving constructive suggestions to employees. Basically feedback is taken for the improvisation in their performance. Employee feedback survey is an integral part of the employee experience as it helps employees get better in their job as well as for the organization to develop healthy work culture. Importance of Employee Feedback: It is very necessary to remain engaged with their employees for a better employee experience because fee

We all know in every business, customer satisfaction is very important. That is why every business focuses on satisfying its customers. One disappointed customer can destroy a company’s reputation, even though they have 1,000 customers who are totally happy with their service. But the impact of a disappointed customer is consistently far more noteworthy than the recommendation of a satisfied customer. So come let’s understand first what is Customer Satisfaction? In simple terms, Customer satisfaction means knowing if a customer is happy with your brand or not. In other words, it can be defined as a measurement that determines how happy customers are with a company's products or services. Importance of Customer Satisfaction Surveys: Customer satisfaction effective survey solutions can help you in knowing customers' opinions. It is considered a versatile solution because of its applicability that allows you to ask customers a variety of questions. These surveys can help you ident

Several organizations from different industries conduct surveys to know their customers' opinions by asking specific questions. These questions are varied and cover a wide range of topics, and can be conducted in multiple formats. Some of the common types of surveys are Educational surveys, Event surveys, Retail and manufacturing surveys, Hospital surveys, Field surveys and Market research surveys. Field surve y and Market Research survey both are required to develop marketing strategies and gather information and insights from different vertices in the market. In this article, we will discuss more about the importance of Field and Market research surveys. Field surveys: Field surveys are one of the most commonly used survey methods by researchers for primary data collection. In certain cases, where secondary sources of data fail to provide sufficient information, field surveys allow the researchers to monitor and evaluate the impact of field experiments in a better manner. Impor

C ustomer Experience is an important and integral part of every business. A positive customer experience is crucial to define your success and a negative customer experience helps in improvisation. A happy customer will help in promoting your business through word-of-mouth marketing. Thus, if you really want to build a loyal customer base for your business, then you should focus on customer experience and customer feedback application . Let's understand first, what is customer experience. What is Customer Experience? According to Annette Franz, founder, and CEO of CX Journey : The customer experience (also known as CX) is defined by the interactions and experiences your customer has with your business throughout the entire customer journey, from the first contact to becoming a happy and loyal customer. In simpler words, Customer Experience is nothing but “the way a customer interacts with the organization”. On the basis of their interactions at different stages, a customer builds

B rands use market research in developing marketing strategies and identifying growth opportunities with it. Starting from the New product idea generation to its market launch, Market research plays a crucial role in product development. So come let’s discuss it in detail.    What is Market Research? Market research allows a company to discover the target market and get opinions and other feedback from consumers about their interest in the product or service.  With the help of Market research, we can monitor our performance in the market. Also, we can gather customer satisfaction feedback . Benefits of Market Research: New product development: From idea generation to concept development, all stages are vital in New Product Development, and understanding each stage thoroughly can determine the success rate of your product or service. Market research helps in making modifications in new product development.   Identifying potential problems: Through Market research, you can collect feed